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Embargo Paperwork

Restricted Destination Documents

When it comes to restricted destinations, it is important to be up to date with the rules and to provide the correct paperwork. For details about these destinations, please check the table below.
Customs documents needed when shipping to these countries
CountryOnly Non-Document ShipmentsIndemnity LetterAustrian Customs „Ausführererklärung“ requiredPhysical Inspection
Democratic People's Republic of Korea (Northkorea)YesYesYesYes*
Crimea, Simferopol (Iata Code MCX-CRM only)NoYesYesYes
RussiaNoNoOnly for Non-Document ShipmentsNo
*For Northkorea only the following shipments are acceptable:
  1. Shipments regarding UN-activities
  2. Shipments to / from departments of state and embassies
  3. Diplomatic shipments or
  4. Shipments to / from authorised organisations. These exceptions, such as humanitarian shipments have to be authorised in advance.
To book your shipment online, just visit MyDHLExternal Link / New Window!

Please note:
To make sure your shipment can be transported without any delays please always provide the paperwork as explained in the table above.

Detailed information about commercial and proforma invoices can be found here.

If there are any questions, please feel free to contact our DHL Express Customer Service via telephone 0820 55 05 05 (Mo-Fr 07:30 -19:00, Sa 08:30 -12:00) or via email