Surcharges for Exceptional Activities
DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:
|Remote Area Delivery||20.00 EUR or 0.30 EUR/kilo if higher|
|Remote Area Pickup||20.00 EUR or 0.30 EUR/kilo if higher|
|Dangerous Goods in Excepted Quantities||5.00 EUR|
|Dangerous Goods in Limited Quantities||20.00 EUR|
|Dry Ice (UN1845)||10.00 EUR|
|Lithium Batteries Section II (PI965, 966, 969)||5.00 EUR|
|Lithium Batteries Section II (PI967, PI970)||No charge|
|Biological Substances (UN3373)||No charge|
|Over Weight Piece||25.00 EUR|
|Over Sized Piece||25.00 EUR|
|Over Handled Piece||25.00 EUR|
|Address Correction||10.00 EUR|