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Optional Services – Extend Your Shipping Choices

DHL offers a breadth of Optional Services - from non-standard deliveries and billing options to carbon neutral shipping. With a flexible choice of service enhancements, you have added convenience when using our express delivery services worldwide.
Please note that not all Optional Services are available with every shipment or in every country.

Additional charges for Optional Services for international shipments

Optional Service How We Charge Additional Charge
Shipment Insurance By shipment value 10.00 EUR or 1% of stated shipment value if higher
GOGREEN Carbon Neutral By shipment weight 0.10 EUR per kilogram
Saturday Delivery Per shipment 40.00 EUR
Delivery Notification Per shipment 5.00 EUR
Hold for Collection For 7 calendar days No charge
Shipment Redirect Per shipment New shipment cost/Price
Duties and Taxes Paid Per shipment 18.00 EUR
Neutral Delivery Per shipment 18.00 EUR
Change of Billing Per invoice 10.00 EUR
Printed Invoice Per invoice 5.00 EUR
Alternative Date On receiver request No charge
Alternative Address On receiver request No charge
Alternative Signature On receiver request No charge
No Signature Required On receiver request No charge
Service Point Delivery On receiver request No charge
Repeat Delivery On receiver request No charge

Additional charges for Optional Services for domestic shipments

Optional Service How We Charge Additional Charge
Shipment Insurance By shipment value 0.25% of stated shipment value
Saturday Delivery Per shipment 40.00 EUR
GOGREEN Carbon Neutral By shipment weight 10.00 EUR or 1% of stated shipment value if higher
Optional Services and Surcharges are in addition to applicable transportation charges. They will be billed in accordance with the published rates current at the time the shipment booking is made.

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